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sponsored by SAP America Inc
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sponsored by SAP America Inc
WHITE PAPER -
Operational excellence means consistently doing things well across the value chain as a way of gaining competitive advantage. In its broadest terms, it is a discipline that drives corporate strategy.
Posted: January 26, 2009 | Published: January 23, 2009
Topics: Business Intelligence | Business Processes | CRM | Customer Satisfaction | ERP | Metrics
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sponsored by SAP America Inc
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sponsored by SAP America Inc
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sponsored by Tripwire, Inc.
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sponsored by IBM
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sponsored by Global Knowledge
WHITE PAPER -
This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements.
Posted: December 10, 2008 | Published: December 10, 2008
Topics: Business Processes | IT Departments | ITIL | Productivity | Project Management | Testing
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sponsored by Global Knowledge
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sponsored by Infor CRM
WHITE PAPER -
The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
Posted: December 5, 2008 | Published: December 5, 2008
Topics: Business Processes | Call Centers | Customer Service | Enterprise | Marketing | Sales
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sponsored by Tableau Software
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sponsored by CIO Decisions
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sponsored by SAP America Inc
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sponsored by SAP America Inc
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sponsored by SAP America Inc
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sponsored by Vision Solutions
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