ANALYST REPORT - The purpose of this study is to provide readers with a framework to evaluate the financial impact of Progress Actional on its organizations. Forrester Research, Inc.'s aim is to clearly show all calculations and assumptions used in the analysis. Readers should use this study to better communicate a business case for investing in Progress Actional.
Posted: November 24, 2009 | Published: November 24, 2009


Topics:  Application Infrastructure | Application Integration | Billing Systems | CRM Analytics | CRM Software | Network Operations Centers | Order Management Systems | SOA | SOA Governance

WHITE PAPER - This paper focuses on the creation of an information "exchange" between applications or services in the context of the business process ticketing systems in an enterprise eBonding example. In this paper you will learn about application integration using the SID; Read on to learn a practical approach for project scoping and design in five steps.
Posted: November 24, 2009 | Published: November 24, 2009


Topics:  Application Development and Integration Services | Application Integration | Application Monitoring | Application Programming Interfaces | Business Process Management | Business Processes | Databases | SOA | Web Services

ANALYST REPORT - Never has operational responsiveness, the pursuit of how continually and quickly to deliver maximum value to customers while deriving maximum profitability, been nearer the top of the business agenda. As this paper will demonstrate, harnessing business events, smart interpretation & fast response are definite objectives, and the need is immediate.
Posted: October 26, 2009 | Published: September 1, 2009


Topics:  Business Architectures | Business Continuity Planning | Business Intelligence | Business Logistics | Business Management | Business Metrics | Business Models | Business Performance Management | Business Process Management | Business Service Management | Service Level Management | SOA | SOA Governance

EBOOK - The Semantic Dialogues tells the story of how National Networks, a fictional telecommunications service provider, pursued and achieved data interoperability within their SOA.
Posted: August 28, 2009 | Published: August 28, 2009


Topics:  Data Integration | ESB | SOA | Systems Integration | Telecommunications Industry | Telecommunications Service Providers

WHITE PAPER - You're probably familiar with the use of common formats in integration. These common representations, or in some cases mutually agreed upon formats, are often found in B2B transactions. To see how a common model can simplify SOA development, let's examine the standards at the foundation of SOA and ESB to understand what they include and...
Posted: August 28, 2009 | Published: December 1, 2008


Topics:  Application Integration | Data Integration | ESB | IT Infrastructure | Metadata | SOA | Systems Integration | XML

EBOOK - Transformation has become an overused buzzword, but its real meaning remains important. Under the microscope, operations transformation is about integrating operations silos and processes, merging disparate units in the wake of acquisitions, and reducing operational expenses.
Posted: August 28, 2009 | Published: August 27, 2009


Topics:  Business Process Automation | Business Process Management | Customer Satisfaction | IT Infrastructure | IT Management | SOA | Systems Integration | Telecommunications Service Providers

CASE STUDY - Read these case studies to learn how Progress Software made it not only possible but also made it easy to improve operational responsiveness for several leading companies that operate in many varying industries. Learn the benefits these organizations accrued from Progress Software and learn what benefits your company can experience.
Posted: August 24, 2009 | Published: August 24, 2009


Topics:  Application Infrastructure | Application Infrastructure Providers | Application Monitoring | Application Performance Management | Business Environment | Business Process Management | Business Processes | ERP | ERP Software | SOA

WHITE PAPER - As the following pages will demonstrate, the evidence is that improving Business Transaction Assurance presents a real bottom-line opportunity and is moving high up the business agenda. However, companies' current systems are not equipped with the necessary tools to manage and control such transactions.
Posted: June 30, 2009 | Published: April 1, 2009


Topics:  Customer Satisfaction | Economic Environment | IT Infrastructure | Leisure Industry | Telecommunications Industry | Transaction Processing Services | Travel Industry

WHITE PAPER - Operational responsiveness is the ability of business processes and systems to respond to changing conditions and customer interactions as they occur, enabling business leaders to capitalize on opportunities, drive greater efficiencies, and reduce risk. Read this white paper to learn more.
Posted: June 19, 2009 | Published: June 18, 2009


Topics:  Best Practices | Business Intelligence | Business Management | Business Performance Management | Business Process Management | Business Processes | Data Management | Operational Support Systems