WHITE PAPER - This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.
Posted: October 10, 2008 | Published: October 10, 2008


Topics:  CRM | Dashboards | Microsoft Outlook | ROI | Sales | Security

WHITE PAPER - Small business telephone systems are available in a variety of configurations, offering an ever-growing range of features and benefits.
Posted: October 10, 2008 | Published: October 10, 2008


Topics:  CRM | IP Networks

WHITE PAPER - Software-as-a-service offers a new paradigm for how software can deliver business functionality to users. But as with any new paradigm, old mindsets must adapt.
Posted: October 9, 2008 | Published: October 9, 2008


Topics:  ASP | CRM | Enterprise | Hardware | Internet | Vendors

WHITE PAPER - This paper is based on a SearchSoftwareQuality.com presentation, "Optimizing the Application Testing of Your Siebel CRM Environment," sponsored by HP and Infosys.
Posted: October 8, 2008 | Published: October 8, 2008


Topics:  Application Development | Business Process Management | CRM | CRM Best Practices | CRM Software | Software Testing

WHITE PAPER - VoC is an approach that can guide enterprises in meeting the spectrum of sales, marketing, customer support, brand and reputation management, product service design, and quality demands.
Posted: October 8, 2008 | Published: October 8, 2008


Topics:  CRM | CRM Best Practices | Customer Data Integration | Customer Data Management | Customer Interaction Services | Customer Service | White Papers

PRODUCT LITERATURE - CA IT Management solutions can help to retain and grow existing customers by providing exceptional customer support in all aspects of your business.
Posted: October 6, 2008 | Published: October 4, 2008


Topics:  Application Performance Management | CRM | Customer Service | IT Managers | Network Management Services | Network Performance | VoIP

WHITE PAPER - This paper provides eight strategies for creating a relationship with your customers that will keep them coming back.
Posted: October 6, 2008 | Published: October 3, 2008


Topics:  Communications Networks | CRM | Customer Loyalty | IP | Network Convergence | Network Management Services | SMBs | Software

WHITE PAPER - This document explains the 10 tips for using network technology to help your business increase operational efficiency, reduce costs, improve customer satisfaction, and stay ahead of the competition.
Posted: October 6, 2008 | Published: October 3, 2008


Topics:  Business Process Management | Communications Systems | CRM | Customer Satisfaction | Networking | Outsourcing | SMBs | VARs

WHITE PAPER - This paper offers several strategies for IT managers to consider in increasing company productivity.
Posted: October 6, 2008 | Published: October 3, 2008


Topics:  CRM | IP | Networking | Productivity | Security | SLA | SMBs | TCO | VPN | Wireless Applications Software

WHITE PAPER - IBM Cognos has a flexible and tiered pricing grid that enables companies to cost effectively deliver BI and PM benefits to more users, and more types of users.
Posted: October 2, 2008 | Published: October 2, 2008


Topics:  CRM | ERP | Productivity | ROI | TCO | Testing

WHITE PAPER - In regards to Enterprise Resource Planning, customer-supplier relationships are more important for small-to-medium manufacturers than large ones, because small-to-medium manufacturers tend to have few IT resources, and rely more on the software supplier.
Posted: October 2, 2008 | Published: May 30, 2006


Topics:  Apparel Industry | CRM | ERP Software | Manufacturing Software | Manufacturing Systems | Marketing | Sales | Supply Chain Management

VIDEOCAST - Many emerging businesses today are searching for a way to move into new markets and achieve cost effective product growth. Learn how to improve your business and acquire new product segments without experiencing an increase of internal resources.
Posted: October 2, 2008 | Premiered: June 1, 2008


Topics:  Apparel Industry | B2C | Business Integration Software | Content Management Software | CRM | CRM Best Practices | CRM Software | Data Quality | ERP

WHITE PAPER - This eBook discusses nine eProcurement best practices. It also demonstrates how they will help you reduce environmental waste while implementing and managing your Green purchasing program.
Posted: September 30, 2008 | Published: September 26, 2008


Topics:  Benefits | Best Practices | CRM | eProcurement | ERP | Internal Controls | Supplier Management | Systems Integration | Training

WHITE PAPER - This paper focuses primarily on one type of popular channel incentive: Channel Marketing Funds. These range from Marketing Development Funds to co-operative funds, depending on the organization and the type of channel partners used.
Posted: September 30, 2008 | Published: September 18, 2008


Topics:  Business Process Management | Channel Management | CRM | Enterprise Resource Management | Financial Systems | Marketing | Vendors

SOFTWARE DEMO - Savo has been helping companies big and small across all industries to have better conversation between sellers and buyers.
Posted: September 29, 2008 | Published: September 27, 2008


Topics:  Business Intelligence | CRM | Customer Data Management | Customer Service | Marketing | Sales